=============================================================================== Chat ID 5767329 at 2024-12-15 02:02:52 =============================================================================== [2024-12-15 02:02:52] [Live Support] Hello and Welcome to our Casino. How may I be of your assistance today? [2024-12-15 02:02:52] [sietesiete] Why is my rewards page deleted? [2024-12-15 02:02:52] [BlitzBot] Please, hold for a moment, the first available operator will be assigned to you. [2024-12-15 02:03:08] [sietesiete] Hi Jordan [2024-12-15 02:03:18] [Jordan] Hello and Welcome to BonusBlitz! Please, hold for a moment. [2024-12-15 02:03:40] [sietesiete] I was looking for Sunday fiesta spins, but my rewards page is still blank [2024-12-15 02:04:09] [Jordan] Please note, that we don't have that kind of promotion in our casino. [2024-12-15 02:04:13] [sietesiete] Is my cash/bonus ratio too high here as well? [2024-12-15 02:04:37] [sietesiete] Ok but why is my page deleted? [2024-12-15 02:04:53] [sietesiete] Have I done something wrong? [2024-12-15 02:05:42] [Jordan] I am sorry but your bonus to cash ratio is too high and at the moment you are, temporary, not eligible for any higher boosts. Please note that as soon as your bonus ratio lowers all boosts we will be available for you! Thank you for understanding! [2024-12-15 02:05:49] [sietesiete] Thank you for your time.