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                    Chat ID 5449941 at 2024-10-27 19:45:43
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[2024-10-27 19:45:43] [Live Support] Hello and Welcome to our Casino.
How may I be of your assistance today?
[2024-10-27 19:45:43] [jseanes92] I went way over the wage requirements and it made my balance 0 when I had over 1100
[2024-10-27 19:45:43] [BlitzBot] Please, hold for a moment, the first available operator will be assigned to you.
[2024-10-27 19:46:01] [Jean Lewis] Hello and Welcome to BonusBlitz! Please, hold for a moment.
[2024-10-27 19:46:10] [jseanes92] Are you seriously telling me without warning it screwed me over like that
[2024-10-27 19:46:57] [jseanes92] If you can't add at least the 50 max cashout I'm never playing here again
[2024-10-27 19:47:23] [jseanes92] All other casinos notify you when you reach the wage requirement
[2024-10-27 19:47:30] [Jean Lewis] You have experienced what is called a coupon reversal or bonus balance conversion. This happens when you are playing on a bonus code and have successfully met play-through or wagering requirements. Every code has a wagering requirement that you must complete before you can cash out. The moment you complete that requirement the system automatically eliminates the excess balance and leaves only the maximum amount you're entitled to cash out.
[2024-10-27 19:47:31] [jseanes92] Literally all of them
[2024-10-27 19:47:49] [jseanes92] Read my messages
[2024-10-27 19:49:12] [jseanes92] You have a choice to make now, lose a customer or give me the 50 I rightfully deserve from meeting wage requirement
[2024-10-27 19:49:37] [jseanes92] No other casino automatically takes it out without warning
[2024-10-27 19:49:52] [jseanes92] Not extreme not brango not yabby
[2024-10-27 19:49:59] [jseanes92] None of them
[2024-10-27 19:51:57] [jseanes92] So can you do anything about it or is this the last time I pay
[2024-10-27 19:52:07] [jseanes92] Or play
[2024-10-27 19:54:19] [jseanes92] Also the last part you said wasn't true. I was at 1100 and then immediately the next wager I made it said I didn't have enough to play
[2024-10-27 19:54:33] [jseanes92] It never went to 50
[2024-10-27 19:56:21] [jseanes92] You do realize all other similar casinos prompt you when you meet wage requirement right
[2024-10-27 19:56:53] [jseanes92] Like a dialog box pops up notifying you so you don't get screwed over like I did here