=============================================================================== Chat ID 4192638 at 2024-05-05 11:32:25 =============================================================================== [2024-05-05 11:32:25] [Live Support] Hello and Welcome to our Casino. How may I be of your assistance today? [2024-05-05 11:32:25] [rendiren] Wagering requirement question [2024-05-05 11:32:25] [SpinsBot] Please, hold for a moment, the first available operator will be assigned to you [2024-05-05 11:32:59] [Micah] Hello and Welcome to PacificSpins! Please give me a moment. [2024-05-05 11:33:17] [rendiren] Ok np. [2024-05-05 11:36:44] [Micah] Please note as I can see you still need to wager $1,285.95 before your withdrawal. [2024-05-05 11:37:32] [rendiren] Hello Micah. If I'm playing a wager requirement and I spin $1.00 then it will take away $1.00 from the wager requirement. Is that correct? [2024-05-05 11:38:04] [rendiren] What would you [2024-05-05 11:38:40] [Micah] Yes. [2024-05-05 11:38:55] [rendiren] Say if I told you that in. Just one small amount of spins it was off 1000%? [2024-05-05 11:39:46] [rendiren] When it should've taken off more than $60 it took off $6 [2024-05-05 11:40:29] [rendiren] And I have sent the screen shots of it to your support team. [2024-05-05 11:41:25] [Micah] Alright please be patient our support team will review your request in detail and they will reply you as soon as possible. [2024-05-05 11:42:04] [rendiren] They replied with what u first said in your opening sentence to me. [2024-05-05 11:43:48] [rendiren] Why can't I just show u? One would think it would be something important to an honest business to know if they were accidentally cheating it's clientele? [2024-05-05 11:45:05] [Micah] A wager, simply put, is simply a bet. A wager refers to the amount of money you stake with each hand of cards, spin of reels, or sports match.When you take advantage of a promotion at one you already play with, you'll encounter any number of bonus offers.These include things like free spins, free bets, and cash bonuses.For example, let's say you take a cash Casino bonus with a wagering requirement of 30X.This means that you'd have to bet your bonus amount thirty times over before you can withdraw it and the winnings you get from it. You may also deal with requirements when you wager free spins. [2024-05-05 11:46:08] [rendiren] What does that have to do with 5-1=4 and not 4.95? [2024-05-05 11:47:10] [rendiren] Math is math. It never fluctuates in it ms .... [2024-05-05 11:47:56] [Micah] Please note as I can see everything is working absolutely fine with your wagering requirements. [2024-05-05 11:48:20] [rendiren] Why don't u look at my screen [2024-05-05 11:48:36] [rendiren] Shots I just sent u then and tell me that [2024-05-05 11:49:22] [Micah] Please note the screenshots you need to send to our support team they can check your account and request in more detailed. [2024-05-05 11:49:39] [rendiren] And believe me I'm noting. [2024-05-05 11:49:48] [rendiren] Every spin [2024-05-05 11:49:58] [rendiren] Has been noted. [2024-05-05 11:50:34] [rendiren] And most of them ignored by your wager counter. [2024-05-05 11:50:50] [rendiren] 90% in some cases [2024-05-05 11:51:09] [rendiren] Wild Berry being one [2024-05-05 11:52:45] [Micah] Please note I just double-checked your wagering requirements are working absolutely fine every bet you make is marked by the system and your playthrough bonus is reduces. [2024-05-05 11:53:21] [rendiren] Then your system is lying to you. [2024-05-05 11:53:33] [rendiren] I have proof. I g [2024-05-05 11:53:52] [rendiren] Have sent it to you. I video every spin. [2024-05-05 11:54:40] [Micah] Please note every complaint you have a screenshot or video you should send it to our support team on mail support@pacificspins.com. [2024-05-05 11:55:49] [rendiren] I did. They responded similarly to you. Are you a real person or are you all just bots? Bc you guys tend to speak from a well rehearsed script. [2024-05-05 11:56:59] [rendiren] No matter what this makes for great reading in places that love to post stuff like this for the public. [2024-05-05 11:58:27] [rendiren] Especially when there's documented proof of the allegations of cheating the little guy by big business. [2024-05-05 11:59:04] [rendiren] If it does to [2024-05-05 11:59:07] [rendiren] H [2024-05-05 12:01:30] [rendiren] If it does this to me u know it does this on every bonus. It's automatic. It's cheating every person who ever plays a bonus at your casino. You guys owe everyone who has ever played there if this is really how you feel about the whole thing. That's amazing. I applaud you guys. How do sleep at night? [2024-05-05 12:03:18] [rendiren] Well I guess that's that. Have a great day Micah.