=============================================================================== Chat ID 2422480 at 2023-10-03 02:31:07 =============================================================================== [2023-10-03 02:31:08] [Live Support] Join the thrilling Blitz & Bounty competition now, featuring a generous $125,000 prize pool! Compete for the ultimate grand prize, a brand-new BMW 2 Series. Don't miss your opportunity to participate and seize your chance to win big! ⚡⚡ JOIN NOW⚡⚡ [2023-10-03 02:31:07] [mlar193] What happened to my balance??? [2023-10-03 02:32:02] [Dominic] Hello please let me check your account [2023-10-03 02:32:32] [Dominic] As stated in our terms which you agreed upon registration: Once you meet your wagering requirements, any balance in excess of your maximum cashout limit will be removed from your account automatically. Your coupon max cashout is: $ Your wagering was: $ At the moment you have done with your wagering(playthrough), your excess over max cashout was removed. [2023-10-03 02:32:59] [mlar193] It went from over 200 to 0??? [2023-10-03 02:33:23] [mlar193] In one spin??? [2023-10-03 02:34:21] [Dominic] As stated in our terms which you agreed upon registration: Once you meet your wagering requirements, any balance in excess of your maximum cashout limit will be removed from your account automatically. Your coupon max cashout is: $ Your wagering was: $ At the moment you have done with your wagering(playthrough), your excess over max cashout was removed. [2023-10-03 02:34:57] [mlar193] So why isn't it at 100 ?? [2023-10-03 02:35:19] [Dominic] Your max cash out is $50 [2023-10-03 02:35:32] [mlar193] Why didn't it go to $50 then?? [2023-10-03 02:36:15] [Dominic] As I can see you continued to play after the coupon reversal [2023-10-03 02:36:59] [mlar193] No way I watched my balance it never dropped to 50 until it went down to .04 [2023-10-03 02:37:24] [mlar193] Nor was I notified of anything about completion of playthrough [2023-10-03 02:39:12] [Dominic] The coupon reversal automatically removing the funds above the max cash out when the wagering is finished [2023-10-03 02:39:57] [mlar193] Didn't go to 50. It went from over 200 to telling me I didn't have enough funds. [2023-10-03 02:41:02] [Dominic] As I said you continued to play after the coupon reversal [2023-10-03 02:41:06] [mlar193] Y'all are some cheatin ass bastards. I'll make sure to report this and leave bad reviews so people are aware. [2023-10-03 02:41:29] [mlar193] It didn't drop to 50. I was watching for it. [2023-10-03 02:42:22] [mlar193] It didn't drop until after I already played the spins? How the hell is that okay?? [2023-10-03 02:43:28] [Dominic] Please note that it dropped to $50 but you continued to play [2023-10-03 02:43:48] [mlar193] Didn't reflect in my balance that it dropped. [2023-10-03 02:44:21] [mlar193] Not until after the last spin when it dropped to .04. [2023-10-03 02:44:59] [mlar193] From over 200 to .04 instantly. Never cut to 50 first. [2023-10-03 02:45:33] [Dominic] Unfortunately there is nothing that I can do about that [2023-10-03 02:46:20] [mlar193] Fuck you. Fucking cheat. Your a piece of shit.