Subject: Chat transcript on casinoextreme.eu started on Monday, October 24, 2022, at 10:25 (GMT+0)
From: EXTREME <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 10:46:58 +0000

Chat on casinoextreme.eu
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Conversation started on : Monday, October 24, 2022, at 10:25 (GMT+0)

	[10:28]  * slotdoctor: Username : slotdoctor
How can we help? : Cashback Request
	[10:28]  Jarvis: Hello and Welcome to Casino Extreme! 
Please hold on a moment, we will review your account for cashback as soon as possible.
Please note that our cashback has been updated:
x15 wagering 
The Minimum Cashout amount is $50
The minimum Cashback amount is $5.
One of our agents will be with you shortly...
	[10:28]  Steve has joined the conversation
	[10:29]  Steve: Unfortunately, as i can see, you  must cover another $/€ 227.55 before cashback is available.
	[10:29]  * slotdoctor: uhmmmm no
	[10:29]  * slotdoctor: i deposited nearly 400 yesterday and prlly 300 the daybefore
	[10:29]  Steve: As i can see, you had a withdrawal of $1,096.89 and you had to cover that.
	[10:29]  * slotdoctor: and god knows how much the last 5 days
	[10:30]  * slotdoctor: yeah ive deposited way more than that this week alone\
	[10:30]  Steve: Let me check
	[10:33]  Steve: Unfortunately, as i can see, you must cover another $/€ 227.55 before cashback is available.
	[10:33]  * slotdoctor: no thats bullshit
	[10:33]  * slotdoctor: let me speak to someone that can count correctly
	[10:34]  * slotdoctor: do i need to show you a screen shot of my deosites
	[10:34]  Steve: IM sorry, but that is the amount you need to cover.
	[10:35]  * slotdoctor: from your cashier page
	[10:35]  Steve: From all your withdrawal from the free bonuses.
	[10:35]  * slotdoctor: hold on apparently i do
	[10:35]  * slotdoctor: bull shit
	[10:36]  * slotdoctor: thats one day
	[10:36]  * slotdoctor: File : https://tawk.link/54eb02b5b37d8bc7b15c6166/vc/635667e03f52a35ac5dddd6f/v/f0eec829c38c508a341e50feaabdfcca53f7e602/image.png
	[10:36]  * slotdoctor: thats over 500 in one day
	[10:36]  * slotdoctor: are you blind or can you not count
	[10:37]  Steve: IM sorry, but that is the amount you need to cover.
	[10:37]  * slotdoctor: no it is not
	[10:38]  * slotdoctor: File : https://tawk.link/54eb02b5b37d8bc7b15c6166/vc/635667e03f52a35ac5dddd6f/v/9d4b42bf2dc20d37c0bd04febd09aab19da77a85/image.png
	[10:38]  * slotdoctor: theress another 300 and its only less than 2 days ago
	[10:39]  * slotdoctor: do i need to go to friday too cause i deposited about 500 friday
	[10:42]  * slotdoctor: if you dontput me in contact with someone who can assist me much better than yourself, i will make sure to go above and beyond to tell customer service how you are failing at doing your job
	[10:43]  Steve: Im sorry, but as i said, that amount must be covered from all your free bonus withdrawals.
	[10:44]  Steve: Pleae, feel free to start a new chat, and someone else will asssitst you.
	[10:44]  * slotdoctor: look i know what the fuck your talking about, but your incorerct
	[10:44]  * slotdoctor: thats fine i will... ive emailed a transcript of this conversation to myself so your boss can get a copy of it
	[10:44]  Steve: Great!
	[10:45]  * slotdoctor: sure is
	[10:45]  Steve: Have a great day!
	[10:45]  * slotdoctor: fuck off steve
	[10:45]  Steve has left the conversation

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