Chat on casinoextreme.eu

Conversation started on : Friday, December 17, 2021, at 06:33 (GMT+0)

[09:17]	Bobzero: Username : Bobzero
How can we help? : Technical Issue
[09:17]	Philipp has joined the conversation
[09:17]	Philipp: Hello and Welcome to Casino Extreme!
[09:17]	Philipp: How may I be of assistance?
[09:17]	Bobzero: Hey I just did a spin on Rudolph's Revenge slot. I seem to have hit a bonus but it did not trigger
[09:18]	Bobzero: I have a screenshot of it I can attach
[09:19]	Bobzero: File : https://tawk.link/54eb02b5b37d8bc7b15c6166/vc/61bc2f1bc1e567c413ef31de/v/193c5ced2755cffc88da7103428f06c67dd91c3d/bonus_proof.PNG
[09:20]	Philipp: To finish wager $3,140.68
[09:21]	Bobzero: This is a technical issue. I am not sure why you are typing in a wagering requirement
[09:24]	Philipp: Please relog and clear your history, cookies and cache. Your browser probably saved previous configuration, and let me know does it work.
[09:25]	Bobzero: the game works fine. It just triggered a bonus round but didnt pay it or any money
[09:25]	Bobzero: Im not having issues with the game loading or spinning
[09:25]	Bobzero: The issue is it shows I hit a bonus, but it didnt pay any money or trigger a bonus
[09:27]	Bobzero: CLearing my cache and whatnot. Im not sure how that would help anything. Its already happened.
[09:30]	Bobzero: ????????
[09:32]	Bobzero: hello?
[09:33]	Bobzero: Im in need of this being resolved.
[09:33]	Bobzero: can you refund my deposit then and close my account. This is ludicrous. No response? wht the heck